The Program comprises four key ‘courses’

• Banking & Bank Operations
• Financial Management
• Business Management & Administration
• Advanced Management & Administration Theory & Practice

Banking & Bank Operations

• Banking; savings, money and loans; financial intermediaries and markets.
• Explaining the roles and activities of banking.
• An overview of different aspects of banking.
• Retail banking; transferring money, lending and scoring, and other retail bank services.
• Corporate banking: lending, and other key activities; interest rates.
• How banks operate, liquidity and reserves.
• Asset and liability management.
• Bank financial statements.
• Investment banking: services to companies and governments.
• Investment banking: market trading activities.
• Mutuals and Finance Houses, factoring and leasing.
• International banking; banking across borders.
• Banking in the UK, Europe, North and South America, Asia, Australasia, the Middle East, Africa.
• Instruments and markets: debt and futures markets; swaps and options; foreign exchange markets.
• Central banking and regulation monetary policy.

Business Management & Administration

• Capital and the financing of businesses, sources of capital, share issues.
• Working capital, cash and funds flow; revenue, income, expenditure, overheads.
• Board of Directors, formation, responsibilities and duties.
• Business organization; structure, reporting, spans of control.
• Business environment, trading enterprises; factors in business location.
• Planning and forecasting in business, the business plan; starting or taking over a business.
• Budgeting and budgetary control, the master budget and sub-budgets.
• Management of personnel: recruiting, selecting, inducting, training, controlling, remunerating.
• Motivation, human resources; health and safety in the workplace, communication, job analysis.
• Principles of selling, sales and marketing management, market research, sales promotion, pricing policy.
• Office management, office organization, set-up, equipment, data and information.
• Production management, production methods, materials handling.
• Credit, credit control, credit limits and bad debts; discounts: trade, quantity, others.
• Stock and inventory control, stocktaking. Purchasing and resourcing, suppliers.
• Financial accounting, books of account, interpretation, accounting ratios.

Financial Management

• Nature and importance of capital investment decisions; resources involved.
• Investment appraisal methods, accounting rate of return (ARR), return on capital employed (ROCE), payback period.
• Net present value (NPV), risk in investment appraisal, calculating and using probabilities.
• Impact of interest and inflation, premiums; considering wealth.
• Investment in practice and reality, logical investors.
• The cost of capital; review and control for capital expenditure projects, decision management, audit.
• Short-term finance, gearing, factoring, discounting.
• Sources of finance: internal, external, profits, credit control.
• Long-term finance, the stock exchange, primary and secondary markets, stock listing.
• Shares, share issues, debentures, small business finance, venture capital, funding, business angels, Government.
• Managing working capital, definition, elements, scale of capital.
• Managing stocks, stock ordering systems, MRQ, JIT, inventory models.
• Budgeting for demand, financial ratios, debtor and credit control.
• The working capital cycle; discounts, collection policies, settlement period.
• Cash management and budgets, the cash cycle.
• Policies for working capital control; balance, banking, overdrafts.

Advanced management & administration theory & practice

• The evolution of management theory, principles of management.
• The classical and early theorists; Fayol, Weber, Taylor, Mayo, scientific management, authority, discipline, modern developments.
• Organizational theory: objectives, categories, ownership, environmental factors and interaction.
• Open and closed systems theory.
• Coordination, cooperation, structure, control.
• Communication theory.
• Organizational structures, planning, growth, development, organization charts, systems diagrams.
• Duties and responsibilities of executives, delegation, responsibility.
• Mission, vision, values, MBWA.
• Motivational theory: human relations, social psychology; self-realization, motivation-hygiene, expectancy theory.
• Argyis, Maslow, McGregor, Likert, Herzberg, Vroom, Handy; intrinsic and extrinsic factors.
• Leadership theory: traits, style, contingency; theorists.
• Building workgroups, group behavior, norms, and cohesiveness.
• Managing change, culture, Moss Kanter, learning organizations, entrepreneurship.
• Strategic management; Fayol, Chandler, Andrews, Ansoff, BCG, Porter, SWOT, barriers to entry, industrial competitiveness.
• Corporate objectives, policies, business ethics, social responsibilities.